Evidence

Evidence Inbox

14 artifacts retrieved this week. Every recommendation traces back here, and every artifact shows which recommendations rely on it.

Source
Severity
Evidence strength
Showing 14 of 14 artifacts.
Customer InterviewA-01
Interview: Maya, Product Ops (Series B studio)

New hires abandon after empty first-run dashboards; onboarding is the bleed point.

High severityModerate evidenceStudio Ops Lead
Referenced by 1 recommendation: Guided first-run onboarding for new studio seats
Support TicketA-02
Ticket #48213: SSO/SAML required for procurement

Nordic Studios security review blocks purchase without SAML SSO + SCIM.

High severityHigh evidenceEnterprise IT
Referenced by 1 recommendation: Ship enterprise SSO (SAML) + SCIM provisioning
Sales NoteA-03
Sales note: Nordic Studios ($620k)

Deal contingent on SSO + on-prem story; competitor has both.

High severityHigh evidenceVP Engineering
Referenced by 1 recommendation: Ship enterprise SSO (SAML) + SCIM provisioning
Executive RequestA-04
Exec email: CEO on on-prem strategy

CEO pushing on-prem to unlock enterprise; no customer count attached.

Med severityModerate evidenceLeadership
Referenced by 1 recommendation: On-prem deployment option for enterprise
Engineering AlertA-05
Eng Slack: build-time regression

Median build time up 38% since 2.14; correlated with new asset pipeline.

High severityEmerging evidence
Referenced by 1 recommendation: Investigate build-time regression in 2.14 asset pipeline
Support TicketA-06
Ticket #48501: deploy notifications too noisy

Customer muted workspace; nobody noticed for 4 days.

Med severityEmerging evidenceStudio Lead
Referenced by 1 recommendation: Reduce deploy-notification volume with bundling
Customer InterviewA-07
Interview: Devon, Studio Lead (indie)

Loves rollback; wants shareable build reports for publisher stakeholders.

Med severityModerate evidenceIndie Studio Lead
Referenced by 1 recommendation: Shareable build reports for publisher stakeholders
Sales NoteA-08
Sales note: Meridian expansion

Expansion contingent on activation lift for new seats.

Med severityEmerging evidenceVP Product
Referenced by 1 recommendation: Guided first-run onboarding for new studio seats
Support TicketA-09
Ticket #48622: build failures on macOS 15

Sporadic build failures on macOS 15 runners; 6 customers affected.

High severityEmerging evidenceEngineer
Referenced by 1 recommendation: Investigate build-time regression in 2.14 asset pipeline
Customer InterviewA-10
Interview: Sam, VP Eng (enterprise)

SSO is table stakes; on-prem is nice-to-have, not blocker in his org.

High severityModerate evidenceVP Engineering
Referenced by 2 recommendations: Ship enterprise SSO (SAML) + SCIM provisioning; On-prem deployment option for enterprise
Executive RequestA-11
Exec email: CFO on ARR at risk

CFO flags $1.4M in pipeline blocked by SSO gap across 4 accounts.

High severityHigh evidenceLeadership
Referenced by 1 recommendation: Ship enterprise SSO (SAML) + SCIM provisioning
Engineering AlertA-12
Eng Slack: rollback UX praise (customer quote)

Support forwarded a customer quote calling rollback 'the best thing about the product.'

Low severityModerate evidence
Not yet referenced by a recommendation.
Sales NoteA-13
Sales note: 3 SMB churn risks cite onboarding

CSM flags 3 SMB accounts likely to churn; all cite onboarding.

Med severityModerate evidenceStudio Ops Lead
Referenced by 1 recommendation: Guided first-run onboarding for new studio seats
Support TicketA-14
Ticket #48710: SCIM provisioning ask

Third enterprise ticket this month requesting SCIM alongside SSO.

Med severityModerate evidenceEnterprise IT
Referenced by 1 recommendation: Ship enterprise SSO (SAML) + SCIM provisioning